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Deploying VoIP demands a network that's in top condition. Nothing less will prevent jitter, packet loss, and dozens of other problems that can irk users when you run voice over data lines. What's worse, you won't have much wiggle room: Of all the office systems, users expect the phone to work flawlessly. Standard phones are five or even six-nine systems, tools that rarely fail. To give users that kind of rock-ribbed quality with VoIP, you'll need to determine if your network can support the demands of voice, which entails knowing how much traffic you have on your network and when.
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