Mobility

Evaluation of User Interface Satisfaction of Mobile Maps for Touch Screen Interfaces

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Executive Summary

User interfaces of mobile maps on mobile and tablet devices with a touch screen interfaces is evaluated in this paper. A four-way factorial experiment compares the user interface satisfaction for two mobile touch devices (iPad/iPhone), two map types (Electronic Map/Mixed Map), two keyword searches (Landmark/District), and Chinese input methods (Hand-written/Phonetic notation). The experiment used forty-eight participants, each of whom was assigned three types of environmental spatial tasks: find targets, identify cardinal directions, and identify approximate distances. The individual differences between gender, the possession of a sense of direction and route knowledge on user's satisfaction were also examined.

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