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The Internet has become so pervasive and integral for conducting business and communicating with customers, partners and employees, that network performance, high-availability, and uptime are required for running the day-to-day operations of an organization. Network downtime not only costs money and loss of productivity, it can also adversely affect a company's reputation among customers and partners. For many companies, their entire business strategy depends on how well its network performs. There are many events that can cause a network or site to go down, such as natural disasters, security attacks, a backhoe cutting a network line, or failing network infrastructure.
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