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Email is business dial tone. Whether on computers or smartphones, email is the most popular application. And Microsoft Exchange is a popular choice for business email. Microsoft's recent release of Exchange Server 2010 has material benefits that should prompt some Exchange 2007 and many Exchange 2003 customers to consider an upgrade. Look for improvements in three areas: back-end improvements largely connected to storage; benefits to information workers; and built-in basic archiving capabilities. But Exchange 2010 is not a panacea. In particular, many Exchange 2007 shops won't see enough new benefit to accelerate an immediate upgrade.
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