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Extending Your SAP Applications to Better Manage Business Performance: How Your IT Department Can Add Value to an SAP Infrastructure

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Executive Summary

As an Information Technology professional, one faces the daunting task of fulfilling a vast array of rapidly evolving business user information needs in a diverse, fast-changing technical environment. To succeed, the technology one chooses must meet with a high rate of user adoption and satisfaction; even the most elegant of solutions fails if no one uses it. To ensure success, one needs an effective information infrastructure. But one must also be able to leverage and extend that infrastructure to provide business users with the flexible, self-service Business Intelligence (BI) and planning capabilities that they need to manage their performance.

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