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In today ever-changing business environment, it is essential to keep pace with advances in complex technologies and products. Education and certification can help accomplish this goal, as well as provide an objective way to measure performance for a given job at a defined skill level. Like a professional license, certification instills confidence through reliable evidence of a critical set of knowledge and skills. Acquired fluency and expertise in any field saves valuable time and money, and ensures a higher level of customer service and satisfaction. An effective certification program must have a solid, educational focus as its core. The program must promote the development of advanced knowledge, skills, and performance, using industry-respected best practices as a guideline.
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