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In today's global economy, many companies face the challenge of workforces that are increasingly distributed and yet must work together more effectively than ever before. Unified communications addresses this challenge by simplifying how people connect and interact with one another as well as with applications. With unified communications, presence; real-time communications, including IM, telephony and video and application sharing; and near real-time communications such as email and voicemail are unified into a single environment that enables workers to collaborate in real-time using the most appropriate channel.
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