Finding Business Value in Unified Communications and Collaboration: Real-World Results Demonstrate UC&C Business Benefits

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Executive Summary

The globalization of today's workforce, combined with the growing number of employees no longer tied to traditional desktop environments, is intensifying the pressure to improve communications and facilitate collaboration among geographically dispersed teams. While organizations recognize the need for more efficient and effective communications, they are often hobbled by an inflexible infrastructure that lacks interoperability, is costly to operate, and hinders productivity.

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