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This IBM white paper examines proven projects in five key areas for business agility and will prepare you to meet the needs of your CEO, from cloud computing to decision management. IT life is good: service levels are being met; system utilisation rates are high; overall application performance is positive. Your CEO is pleased, but instead of telling you to take the afternoon off, your chief exec is asking: "What have you done for me lately?" IT's role in the business has changed; and expectations are much higher. CEOs want more innovation, more flexibility and better ways to serve customers, and they want IT to deliver. Every organisation needs to start thinking about how IT can impact business processes and create greater agility in the organisation, beyond traditional in-house applications and systems, including: - Business process management - Decision management - Cloud computing - Connectivity and integration - Application infrastructure This white paper provides examples of how companies used IBM WebSphere software to make business connections faster, improve customer upselling, improve productivity and more.
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