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Telecommunications expenses are among the largest cost items on the corporate income statement, easily overlooked by companies as simply the cost of doing business. Rapid technological advancements in voice, data, web services, and wireless devices have made it essential for corporations to keep pace in order remaining competitive. Despite declining costs, the reliance and proliferation of these services have created a precarious paradox that, if ignored, can have severe consequences that negatively impact the bottom line. The evolution of next-generation Telecom Expense Management (TEM) solutions, a profound paradigm shift has taken place, offering organizations tremendous opportunities to take complete control of their telecommunication costs. Next-generation TEM solutions give organizations the ability to follow the Five key best practices outlined in this white paper.
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