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IT publications such as CIO magazine often compare IT's job and the managing of enterprise applications to conducting an orchestra. There are multiple moving parts - databases, servers, networks - that must all work together to provide a positive user experience. Working in concert, the application can become a critical part of the business. Out of tune, it can become an immediate distraction, a critical failure, or worse, something deemed untrustworthy by users. If this happens, IT has lost user buy-in and likely, some of its ROI. IBM Cognos 8 Business Intelligence (BI) software provides capabilities for IT professionals to manage their BI systems proactively to prevent problems before they occur.
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