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Demand for managed services is expected to grow dramatically over the next few years, with small businesses - those with fewer than 100 employees - expected to make up more than half of the market opportunity. Small businesses typically do not have the finances, technical staff, or expertise needed to manage, maintain, and adapt a network to meet changing requirements. They tend to prefer to outsource management of flexible services to a provider that offers better quality and reliability than they can achieve on their own.
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