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Focus Research: Call-Center Buyer's Guide

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Executive Summary

This informative checklist will help you gather the information you need before you invest in hosted PBX.

When you're ready to begin negotiating with potential providers, you will want to know how to specify the requirements of your business such as budget, necessary features and your potential future growth needs.

This checklist will help you detail your specifications, make economical decisions and asks other pertinent questions such as:

  • What is your budget?
  • What are your existing phone system details?
  • Do you need an 800 number?
  • How fast are you going to grow?

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