Telcos Investigate

Focus Research: VoIP Call Center Research

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Executive Summary

Premise-based IP PBX (Internet Protocol Private Branch eXchange) systems are changing how businesses implement and use their voice communications. IP PBX systems are cheaper and far more capable than their predecessors. They also integrate much better into business networks and data communications which, in turn, enable new applications that are still being discovered and applied to common business practices.

In this free Buyer's Guide, you'll have access to comprehensive expert research on all aspects of the IP PBX market, including:

  • Market overview
  • Basic and advanced features
  • Checklists, charts and cost considerations

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