Forrester Report: Build a Better Business Case for UC

This report details Forrester Research, Inc.’s recommendation for IT professionals building out a Unified Communications and Collaboration infrastructure within their business. The key to success of a UC deployment is delivering benefits to both users and business units. This report guides IT professionals through the key needs, drivers, and likely benefits of a UC deployment. The report also predicts and quantifies how a communications and collaboration infrastructure rollout can reduce overall IT cost, drive productivity, and improve collaboration across the firm.

The report from Forrester covers:

  • Benefits of Unified Communications
  • How to define the business value of UC
  • How to identify and calculate all sources of hard-dollar Benefits of UC
  • Obstacles to UC adoption and tips on overcoming it

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Stay up to date on the latest in technology with Daily Tech Insider. We bring you news on industry-leading companies, products, and people, as well as highlighted articles, downloads, and top resources. You’ll receive primers on hot tech topics that will help you stay ahead of the game. Delivered Weekdays

Resource Details

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Provided by:
ShoreTel
Topic:
Collaboration
Format:
PDF