Forrester Whitepaper: Successfully Deploying Communications And Collaboration Solutions To Meet The Needs Of Your Medium Size Business
Whether you’re a growing medium size business (MB), a thriving multinational, a small local player, or somewhere in between, the way your employees communicate today differs significantly from how they did as little as five — even three — years ago. Why? Simply put, it’s a difference in technology and heightened business demands. Today’s assortment of mobile form factors, video endpoints, social forums, and ubiquitous information, coupled with a distributed, mobile, tech savvy client base facing persistent economic challenges, calls for a more strategic approach to enabling business communication.
For IT decision makers at medium size organizations, that means quickly identifying communications and collaboration solutions that have the rich functionality to meet today’s business challenges and requirements while providing flexibility and scale to meet future goals and objectives. This profile examines the specific challenges that senior IT decisionmakers at MBs face and how cloud communication and collaboration technologies can help them resolve those issues. The profile’s key findings include the following:
- Employees at MBs are increasingly mobile.
- MBs struggle to quantify the benefits of a unified communications and collaboration (UC&C) solution.
- Network performance issues at MBs create a barrier to extending functionality to users.
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