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Both the private and public sector executives are under pressure today to increase their understanding of governance, risk and compliance (GRC) issues - and their ability to respond to them. They are expected to deliver against a range of key performance indicators (KPIs), including profitability, customer satisfaction, revenue growth, market share, market value and brand awareness. At the same time they face escalating demands for information from outside stakeholders, regulatory bodies, analysts and the media.
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