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In the process of implementing an enterprise application suite like Enterprise Resource Planning (ERP) or Enterprise Asset Management (EAM), an almost infinite number of things can go wrong. A successful implementation depends not only on selection of the correct application, but on the quality of the communication between you and your application vendor or implementation consultant. Some of the more disastrous ERP implementations that you read about in the news - the ones that public companies blame for their poor financial performance, going well over budget and taking years to complete - might be blamed on the complexity of the product being implemented or the perceived unresponsiveness of the implementation consultants.
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