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This paper shows 5 free ways to stay in business in a down economy. You have what it takes. But do you know what it takes? How well do you really know and understand your customers? You cannot achieve real results without talking with your customers about themselves, their lives, and what they expect from you. Note the phrase is: talk WITH your customers, not AT them. Of course, then you have to listen. What have your customers said to or about you this week? Google Alerts can tell you. Check yourself and your company through Google, every day.
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