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Business Process Management (BPM) is in a period of transition. For the past several years, companies have been getting familiar with BPM, undertaking specific projects to address "burning process problems", or launching tightly-scoped projects to understand the capabilities of BPM Suites (BPMSs) and how they should be used. The successes of those initial projects and pilots have given companies the confidence and vision to take their BPM efforts to the next level - moving beyond that first project to a broader program encompassing multiple projects that are part of a larger business process improvement initiative.
This whitepaper describes how the movement toward broad BPM Programs has changed what companies need in terms of BPM technology and "know how". We describe 3 steps for establishing a solid foundation for a BPM Program that will enable your organization to scale its process improvement capability in a way that will deliver maximum value to the business.
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