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As companies continue to support an increasingly virtual workforce, mobile communications are taking center stage. As companies start to make smart phones part of their technology roll-outs, they must find ways to keep costs in check while enabling access to enterprise applications and services. This paper will look at the growing – and changing – need for mobile communications in the enterprise, discuss the benefits and challenges of mobile communications for businesses and their employees, and identify the key capabilities to look for in a solution provider.
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