Tech Industry

Fulfillment Mastery Achieving High Performance In Fulfillment Through Superior Order Execution

Date Added: Sep 2009
Format: PDF

The masters of fulfillment are far better than laggards at designing fulfillment operations that can effectively meet fast-changing demand globally. Masters are also superior at executing their strategy: capturing customer orders, managing inventory, efficiently operating distribution centers, managing reverse logistics, using technology to tightly coordinate internal operations with customers and suppliers, measuring end-to-end supply chain performance, and making rapid adjustments. Such superior execution results in very tangible business benefits, including a 13 percent higher fill rate, 50 percent less inventory and significantly lower transportation costs.