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The Avaya Professional Credential Program is designed to make sure that individuals have the knowledge and skills to successfully sell, design, implement (install), and maintain Avaya products. The program currently consists of Sales Authorizations (Avaya Professional Sales Specialist [APSS] and Avaya Professional Design Specialist [APDS]) and Support Certifications (Avaya Certified Implementation Specialist [ACIS] and Avaya Certified Support Specialist [ACSS]).
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