Getting to First in Line: Utilizing Proactive Notification to Improve Collection

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Executive Summary

Proactive notification solutions offer great promise for financial companies looking to overcome the headwinds of the current economic slowdown. Avaya's Proactive Outreach for Financial Services solution can help business in the design, development, launch, management, and analysis of multi-channel, interactive outbound notification campaigns, resulting in the ability to recover capital and generate revenue, increase customer satisfaction and reduce inbound call volumes.

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