Web Development

Going Undercover to Learn How Your Operations Really Work: What Television Can Teach You About Your Business Process Management

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Executive Summary

Like a lot of businesses leaders, one is probably aware of the benefits that one can achieve with electronic document management. Maybe one has looked beyond document management at process automation, BPM, workflow, and other technologies that are associated with Enterprise Content Management (ECM). ECM helps organizations improve turnaround and process work more efficiently - regardless of their size or industry. But in order to be successful with the software, one needs to have an awareness of the components that make up the work that flows throughout the organization.

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