Leadership

Handling Conflict In The Workplace Constructively

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Executive Summary

Conflict is a natural part of any team or relationship. It can be healthy or unhealthy for the relationship, depending on how it is handled. When conflict is handled constructively, it promotes growth and problem solving. When differences are judged or stereotyped by team members, the assets potentially gained from diversity become liabilities. Resolving differences constructively is a key team leadership skill.

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