Hard Demand For A Soft Panel: Winning The Race To A Plug-And-Play World

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Executive Summary

The communications and technology world in which most of us grew up was one where explosive innovation ruled - often at the expense of ease of use, interoperability and a quality customer experience. The paper points to a more consumer-centric path companies must take to high performance as the numbers and types of devices attached to networks rapidly expands. This is called industry trend "Trivergence": the coordination of three components - devices, data and controls - over a ubiquitous network. It shows a clear need in this trivergent world for a common platform that facilitates the interoperability of services and devices. The days of consumers simply accepting the inevitable incompatibility of components are over. Everything needs to work together, with minimal effort.

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