IT Employment

Has Your Internet Brand Been Vandalized?

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Executive Summary

Consumers have tremendous power today to express their opinions about their experience at your business and make that voice heard. With dozens of popular websites containing a listing of your business that allows for consumer reviews, car dealers can no longer ignore the feedback that is being shared online. Automotive studies have confirmed that dealers who focus on good online customer service reviews see a measurable increase in calls and leads referred from review websites.

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