Heroic Leaders Don't Always Save The Day

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Executive Summary

The real heroes are those leaders who allow others to make decisions, take action, and gain knowledge. They support staff and provide access to information. They encourage innovation, especially during times of uncertainty and reward risk taking, even if the risk does not pay off. They seek input before making decisions and try to achieve consensus. They care about the long-term success of their people and foster continuous growth and learning by pushing employees beyond self-imposed limitations.

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