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As organizations strive to minimize planned and unplanned downtime, the importance of IT infrastructure choices, administrative skills, and operational processes increase. A system fault that prevents customers from accessing critical applications often equates to closing down a revenue stream for that period of time. Even relatively brief unscheduled outages can have a huge financial impact. Achieving high levels of availability relies on an interdependent relationship between products, people, and processes. This white paper explains how a comprehensive approach to maximizing availability can result in many business benefits, including higher revenue, lower costs, greater business agility, and a better ROI.
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