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From the responses of small business owners in the latest American Express OPEN Small Business Monitor Survey, things seem to be looking up. While still closely watching the economy, many are planning to hire, and recent efforts to reign-in costs and focus on customers have better positioned them for growth. And, many more are discovering the benefits of social media. Twenty-six percent of small businesses are planning to hire over the next six months, and more (10 percent, as opposed to 5 percent in the spring) are saying these employees will be full-timers.
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