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You need contacts. Without contacts, you have no customers, but running call centres can be an expensive and time-consuming process. In a traditional view, a contact operation would run on the site of your business and would take months to deploy and money to build. Thanks to cloud computing, there's a better alternative, especially for growing businesses. NewVoiceMedia takes you through 20 reasons to host your call centre in the cloud, reducing your costs and improving customer service to make it a worry-free experience for your business.
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