Hosted PBX, Mobile PBX and IP Centrex: Mobile Pre-Paid Integration - Issues and Challenges

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Executive Summary

Mobile Network Operators (MNOs) and service providers are aware that enterprise employees represent a significant target market for the provision of hosted voice services. For example, market analyst company ABI Research has forecast that shipments of hosted IP PBX lines - in other words IP Centrex - will exceed those of premises-based IP PBX solutions by 2012. This growth is further fuelled by current replacement cycles, whereby traditional systems are gradually retired from service and replaced by newer IP-based technology. In turn, this creates additional growth opportunity for vendors.

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