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Off late, BSM was introduced as an approach for managing IT from a business perspective. Today, it has become a reality as technologies and processes have helped companies move well beyond aligning IT with the priorities of the business. Business leaders are finding that BSM does more than simply support IT operations. It has become integral to overall business success, helping IT become a more active participant in driving business growth. IT organizations that are adopting BSM have discovered how they can help their companies meet business goals, reduce costs, reduce risk, and become considerably more efficient. As a result, they are more prepared to meet current and emerging business challenges to help their companies succeed and grow.
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