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Call accounting software has been available for more than 25 years, and was originally used to monitor and control expensive long distance telecommunications. So it is easy to assume that since long distance calling rates have dropped considerably, there is no longer any real need or application for call accounting software. But in today's challenging economy, call accounting is making a comeback. Telecom is now one of the top five expenses for most organizations, and managing this expense is more important than ever. Creative business owners and managers have also found that call accounting software can do a lot more than simply track the cost of long distance calls.
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