How Change Mismanagement Created An Industry

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Executive Summary

Organizations do not change naturally as their business changes. The business changes while the organization remains static, building pressure for organization change. Eventually, there is reorganization upheaval that produces a new static organization, and another cycle of the change problem. Over the past decade, many new business methods became popular, such as business process re-engineering, enterprise resource planning, and various methods of business transformation. Implementing these methods involved significant change.

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