How the Structuring of Domain Knowledge Can Help Casual Process Modelers
Business process modeling is the task of creating an explicit, graphical model of a business process from internalized knowledge on that process. This type of conceptual modeling has recently received considerable attention in information systems engineering due to its increasing importance in practice. Modeling business processes has become a common activity in industry, but it is increasingly carried out by non-experts. This raises a challenge: how to ensure that the resulting process models are of sufficient quality? This paper contends that a prior structuring of domain knowledge, as found in informal specifications, will positively influence the act of process modeling in various measures of performance.