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The airline and ship industries are very complex and require a variety of professionals to handle passenger matters. Pursers are trained professionals that assist passengers and handle important financial matters on airlines and ships. Airline and ship pursers must have at least a high school diploma. Many airlines require pursers to complete formal training programs approved by the Federal Aviation Administration (FAA). Many employers prefer ship pursers to have previous travel or tourism experience. Some ship pursers attend maritime training schools. Employment of pursers is expected to grow about as fast as average for all professions, increasing 8% from 2008 to 2018. The growing population and increased need for purser services on commercial aircraft and ships will drive job growth.
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