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Do you pat yourself on the back because you have so many satisfied customers? Well, having satisfied customers may not be good enough. In today's tough economic times true success will be measured by the number of "Loyal" customers you have. You develop loyal customers by continually asking your satisfied customers if there's anything else you can do for them. And once you have a loyal customer, make them part of your team by asking them to refer you to their friends and colleague.
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