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In today's volatile world any business changes and must change in order to meet the rapidly changing market requirements and trends, otherwise it'll start losing customers. Change is needed to ensure one Business Continuity (BC) - the activity one perform in the company to make sure all critical business functions are available to customers, vendors, business partners, regulators, and other stakeholders that must have access to these functions. However, the way most of changes are implemented raises a number of risks to all aspects of software products/services such as quality, performance, up-time, etc.
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