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How To Manage Conflict

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Executive Summary

Do you have people in your office that dislike each other? Do they cause problems for everyone else? & Conflict in the workplace is a painful reality. The goal is to recognize friction and tension and deal with it before it escalates into a major problem. One point is clear - conflict does not magically go away if ignored. Certain types of conflict in the workplace, such as sexual harassment and discrimination, are very obvious and readily identified. Other forms of conflict may not be so easily identified. Small, irritating events that occur repeatedly over time may cause one individual to strike out at another.

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