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IP transformation is a complex and challenging journey that impacts all the service provider's assets and activities. As in any major business undertaking, people are central to a successful outcome; therefore, close attention to human resources requirements is key during IP Transformation. The organization must be able to successfully integrate and transfer staff into the new environment and provide the means for the successful creation and implementation of methodologies for building teams to support each step in the business process. This paper provides an overview of guidelines for addressing the organizational change that must accompany transformation to an IP-based network and business.
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