Big Data

How To Use Social Media To Retain Customers

Date Added: Dec 2009
Format: HTML

There are many times or reasons that a small business will receive an influx of new customers - such as around the holidays for retail stores, during a new product or service launch, or after a local advertising campaign. While new customers are great, returning customers are even better. Social media offers a number of opportunities to turn your new and existing customers into repeat customers and fans.