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What happens when you want to introduce change in your business? Let's look at a typical example. In many companies, a big change is discussed in meetings and memos for weeks or months by the top team. They eventually reach a decision, prepare a presentation and call all the staff to a big meeting. Well, the change is announced, with an impressive array of PowerPoint slides, and the employees are encouraged to go away and 'be more productive', or 'sell more products' or 'implement the new marketing strategy' or whatever.
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