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As IT's economic and social importance ratchets up every year, so do the scale points and service levels required. We have to keep upping the bar. One of the key problems over the years is that manageability has been thought of, designed, and acquired as an add-on. We buy and deploy tools to monitor and coordinate. But they're installed after the fact, rather than "part of the system." We must move to a higher level of management-one focused on business applications and delivered service levels, and on the processes that IT and business users participate in. HP's CloudSystem is a coordinated system for setting up pools of modular resources and flexibly deploying IT services across those pools.
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