Human Capital Asset Management And Workforce Optimization Applying Techniques Of Six Sigma

More than ever, delivering on profit and revenue targets demands a relentless quest to improve business practices and performance - including employee productivity and cost containment. And while corporations have achieved a remarkable record for containing costs, the ledger when it comes to improving employee productivity is decidedly less clear. One approach to improving employee productivity lies in applying techniques to the area of workforce optimization that were originally derived from process manufacturing. This calls for developing analytical models to define and measure individual capabilities relevant to the corporation's desired business outcomes. In this paper one examine the methodology of one of the most popular of these business management strategy approaches, called Six Sigma.

Provided by: Genesys Telecommunications Laboratories Topic: Software Date Added: Jan 2011 Format: PDF

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