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As business accelerates, the need for employees to communicate and collaborate with one another becomes increasingly important. A single day, even an hour, can make the difference between winning a deal and losing ground to competitors. Customers expect answers fast, or they'll simply go elsewhere to get them. And since innovation, which begins with a single idea, can make or break an organization's future, companies are looking for ways to tap into the collective mindshare and knowledge of employees and outside experts.
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