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Date Added: Aug 2013
This IDC white paper outlines the support-oriented benefits of evolving technology incorporated into the physical box itself as well as technologies that enable remote support. As vendors develop new systems, storage, and network devices, tools and automation functionality will be an essential part of what will be embedded in these new designs. As the complexity of these environments increases, the ability to easily support and troubleshoot the fundamental components will be essential to datacenter staff and engineers.
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