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This paper analyzes the impact of bimodal traffic composition on latency in optical burst switching networks. In particular, it studies the performance degradation to short-length packets caused by longer packets, both of which are part of a heterogeneous traffic model. The paper defines a customer satisfaction index for each of the classes of traffic, and a composite satisfaction index. The impact of higher overall utilization of the network as well as that of the ratio of the traffic mix on each of the customer satisfaction indices is specifically addressed.
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