Government

Impact of Business Flexibility Capabilities on Firm Performance: ES Perspective

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Executive Summary

Enterprise Resource Planning (ERP) systems have become transaction backbone of organizations in the private, governmental and non-governmental non-profit sector, seeking growth. According to research firm Gartner, fully 85% of the fortune 500 firms have implemented ERP and increasingly Small to Medium Enterprises (SMEs) are finding ways to incorporate ERP systems. While on one hand when organizations are going for large scale ERP implementations, often a debate is raised whether ERP deployment contributes towards the business flexibility capabilities of firms or not.

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